Brand: Walmart

Walmart is a multinational retail corporation known for its vast chain of hypermarkets, discount department stores, and grocery stores.

TABLE OF CONTENT

Founded in 1962 by Sam Walton in Bentonville, Arkansas, Walmart has grown to become one of the largest and most recognizable brands globally. The company is renowned for offering a wide range of products at low prices, adhering to its mission of “saving people money so they can live better.”

Walmart operates in multiple countries, serving millions of customers daily, and is a leader in leveraging technology and data to streamline operations and enhance the shopping experience.

Overview of Walmart’s Business Model

History and Expansion of Walmart

Walmart’s story began in 1962 when Sam Walton opened the first store in Rogers, Arkansas. His vision was simple yet revolutionary: offer customers the lowest prices possible to help them save money and live better. This principle became the cornerstone of Walmart’s business model and has driven its growth from a small discount retailer to a global retail giant.

Walmart’s expansion was swift and strategic. By the 1970s, the company had gone public and began to scale rapidly, opening stores across the United States. The 1980s marked a period of significant innovation, with the introduction of Walmart Supercenters, which combined general merchandise with a full-scale grocery section. This format proved immensely popular and became a key component of Walmart’s expansion strategy.

In the 1990s, Walmart extended its reach internationally, entering markets in Mexico, Canada, and the UK, among others. Today, Walmart operates over 10,000 stores in more than 20 countries under various banners. Its international presence is a testament to its ability to adapt to different markets while maintaining its core value proposition of low prices and convenience.

Walmart’s Market Segmentation Strategies

Walmart’s market segmentation strategy is one of the most sophisticated in the retail industry. It leverages data analytics to understand and cater to the needs of various customer demographics. Walmart segments its market based on factors such as income levels, shopping habits, geographic location, and even cultural preferences.

For example, in urban areas, Walmart focuses on offering convenience through smaller store formats like Walmart Neighborhood Markets, which cater to busy city dwellers who need quick access to groceries and household essentials. In contrast, in suburban and rural areas, Walmart Supercenters dominate, offering a vast selection of products ranging from groceries to electronics, catering to families who prefer one-stop shopping.

Walmart also tailors its product offerings based on regional preferences. For instance, stores in the southern United States may carry more varieties of certain foods and products that resonate with local tastes, while stores in other regions might stock items that appeal to the local demographic. This localized approach, supported by Walmart’s vast data infrastructure, ensures that the company remains relevant to a diverse customer base.

Understanding Walmart’s Supply Chain Management

Walmart’s supply chain management is a critical element of its business model, enabling it to maintain its promise of everyday low prices. The company’s supply chain is one of the most efficient in the world, characterized by its advanced use of technology, strategic partnerships with suppliers, and economies of scale.

At the heart of Walmart’s supply chain is its distribution network, which consists of a series of highly automated and strategically located distribution centers. These centers are designed to optimize the flow of goods, reducing transportation costs and ensuring that products reach stores in a timely manner. Walmart’s use of cross-docking—a logistics practice where products are directly transferred from inbound to outbound trucks without being stored in a warehouse—further enhances efficiency, minimizing storage costs and speeding up delivery times.

Walmart also uses data analytics to forecast demand and manage inventory levels. By analyzing purchasing patterns and trends, Walmart can predict which products will be in demand and adjust its inventory accordingly. This reduces the likelihood of stockouts or overstock situations, ensuring that customers can always find what they need on Walmart’s shelves.

Moreover, Walmart’s relationships with suppliers are based on mutual benefit and efficiency. The company works closely with its suppliers to develop cost-effective products and streamline the supply chain. Walmart’s sheer scale gives it significant bargaining power, allowing it to negotiate favorable terms with suppliers, which translates into lower prices for customers.

Product Categories Available at Walmart

Grocery Essentials and Food Items

Walmart is a leading provider of grocery essentials and food items, offering a comprehensive selection that caters to the needs of all shoppers. Whether you’re doing a weekly grocery run or picking up a few items, Walmart’s grocery department has everything you need.

The grocery section includes fresh produce, dairy products, meats, frozen foods, bakery items, and pantry staples like grains, canned goods, and condiments. Walmart sources its fresh produce from a variety of suppliers, ensuring that fruits and vegetables are available year-round, regardless of the season. The meat department offers a range of options, from premium cuts to more affordable choices, all of which are carefully sourced to meet Walmart’s quality standards.

Walmart also caters to health-conscious consumers by offering a wide selection of organic, gluten-free, and non-GMO products. The company’s private-label brand, Great Value, provides affordable alternatives to national brands without compromising on quality, making healthy eating accessible to a broader audience.

In addition to grocery items, Walmart’s food section includes a variety of beverages, snacks, and ready-to-eat meals. The retailer also offers international foods, catering to diverse culinary preferences, and making it easy for customers to find ingredients for a wide range of dishes.

Health and Beauty Products

Walmart’s health and beauty department is a one-stop shop for personal care needs, offering a vast selection of products at competitive prices. This department is carefully curated to include everything from daily essentials to premium beauty products, ensuring that customers have access to a wide range of options.

In the skincare section, Walmart stocks a variety of cleansers, moisturizers, serums, and treatments from well-known brands as well as its own private-label offerings. The haircare aisle features shampoos, conditioners, styling products, and treatments for all hair types, including specialized products for curly, color-treated, or damaged hair. Walmart also carries an extensive range of cosmetics, including makeup for the face, eyes, and lips, as well as tools and accessories like brushes and sponges.

Walmart’s commitment to affordability is evident in its health and beauty section, where customers can find high-quality products at lower prices compared to specialty stores. The retailer frequently offers promotions and rollbacks on popular items, allowing customers to save on their favorite products.

In addition to personal care items, Walmart’s health section includes over-the-counter medications, vitamins, and supplements. The retailer’s pharmacy services also provide prescription medications at competitive prices, along with immunizations and health screenings. Walmart’s wide range of health and beauty products, combined with its convenient services, makes it a top destination for customers looking to maintain their wellness routines.

Electronics and Gadgets

Walmart’s electronics and gadgets section is a paradise for tech enthusiasts, offering a vast array of products that cater to all needs and budgets. From the latest smartphones to home entertainment systems, Walmart provides customers with access to cutting-edge technology at competitive prices.

The electronics department includes a wide selection of smartphones and accessories, featuring models from leading brands like Apple, Samsung, and Google. Walmart also offers affordable prepaid phones and plans, making it easier for customers to stay connected without breaking the bank.

In addition to smartphones, Walmart carries a range of laptops, tablets, and computers, catering to both casual users and professionals. The retailer’s selection includes devices for gaming, productivity, and entertainment, along with peripherals like keyboards, mice, and monitors. Walmart’s partnerships with major tech brands ensure that customers have access to the latest innovations in computing technology.

Home entertainment is another area where Walmart excels, offering a variety of televisions, sound systems, and streaming devices. Whether you’re looking for a budget-friendly TV or a high-end home theater system, Walmart has options to suit every need. The retailer also offers gaming consoles, video games, and accessories, making it a popular destination for gamers.

Walmart’s electronics department is backed by its knowledgeable staff, who are available to assist customers with product selection and technical support. The retailer also offers extended warranties and protection plans on many electronic products, providing peace of mind for customers making significant purchases.

Home Goods and Furnishings

Walmart’s home goods and furnishings department is designed to help customers create comfortable and stylish living spaces, offering a wide range of products at affordable prices. Whether you’re redecorating a room or outfitting a new home, Walmart provides everything you need to transform your space.

The furniture section includes a variety of options for every room in the house, from sofas and beds to dining tables and office desks. Walmart offers furniture in a range of styles, from modern and contemporary to traditional and rustic, ensuring that customers can find pieces that match their aesthetic preferences. The retailer also carries budget-friendly options for those looking to furnish their homes without overspending.

In addition to furniture, Walmart’s home goods department features a wide selection of decor items, including rugs, curtains, wall art, and lighting. These items are available in various styles and colors, making it easy for customers to personalize their living spaces. Walmart also offers seasonal decor, allowing customers to update their homes for holidays and special occasions.

Walmart’s kitchenware and dining section includes cookware, dinnerware, and kitchen gadgets, catering to both amateur cooks and experienced chefs. The retailer’s selection of bedding and bath products ensures that customers can find everything they need to create a cozy and inviting environment in their bedrooms and bathrooms.

Walmart’s commitment to affordability extends to its home goods and furnishings department, where customers can find high-quality products at prices that fit their budgets. The retailer also offers online shopping and delivery options, allowing customers to explore a broader range of products from the comfort of their homes.

Walmart’s Online Shopping Experience

User-Friendly Website Navigation

Walmart’s website is designed to provide a seamless and user-friendly shopping experience, making it easy for customers to browse and purchase products online. The site’s intuitive layout and clear navigation allow users to find what they’re looking for quickly, whether they’re searching for a specific item or browsing by category.

The homepage features a prominent search bar where customers can enter keywords, product names, or categories to find what they need. Walmart’s website also includes well-organized product categories, such as groceries, electronics, home goods, and clothing, making it easy for customers to explore the full range of products available.

Each product page provides detailed information, including specifications, customer reviews, and high-quality images. Walmart’s website also offers product recommendations based on browsing history and past purchases, helping customers discover new items they might be interested in.

Walmart’s website is optimized for both desktop and mobile users, ensuring that customers can enjoy a consistent shopping experience across devices. The site’s responsive design allows for smooth navigation and quick loading times, even on mobile devices.

Mobile App Features and Convenience

The Walmart mobile app is a powerful tool that enhances the online shopping experience by providing customers with convenient features and easy access to Walmart’s extensive product catalog. Available for both iOS and Android devices, the app offers a range of functionalities designed to make shopping on the go more efficient and enjoyable.

One of the standout features of the Walmart app is its barcode scanner, which allows customers to scan items in-store to check prices, read product reviews, and see if the item is available online or at nearby locations. This feature is particularly useful for price comparisons and ensuring that customers are getting the best deal.

The app also includes a personalized shopping list feature, where customers can create and manage lists of items they need. The app will even suggest items based on previous purchases, making it easier for customers to remember everything they need to buy. For grocery shopping, the app allows customers to quickly add items to their cart by selecting from their past orders.

Walmart’s mobile app also supports mobile payments through Walmart Pay, a secure and convenient way to check out in-store without needing to carry physical payment cards. Customers can link their credit or debit cards to the app and pay by scanning a QR code at the register.

Additionally, the Walmart app provides access to the retailer’s delivery and pickup services, allowing customers to choose how they want to receive their orders. With real-time order tracking and notifications, customers can stay informed about the status of their purchases, ensuring a smooth and hassle-free shopping experience.

Walmart’s Delivery and Pickup Services

Walmart’s delivery and pickup services are designed to offer customers flexible and convenient options for receiving their purchases, catering to the diverse needs of today’s shoppers. Whether you prefer to have items delivered to your doorstep or pick them up at a nearby store, Walmart provides multiple options to suit your lifestyle.

For online orders, Walmart offers standard shipping as well as expedited options for those who need their items quickly. The retailer’s delivery service is available for a wide range of products, including groceries, electronics, home goods, and more. Customers can choose their preferred delivery window, making it easier to plan around their schedules.

Walmart’s grocery pickup service is another popular option, allowing customers to order groceries online and pick them up at a nearby store without leaving their car. The service is simple and efficient: customers place their orders through the website or app, select a pickup time, and Walmart associates will bring the groceries out to their vehicle at the designated time. This service is particularly convenient for busy families and individuals who want to save time on their grocery shopping.

In addition to in-store pickup, Walmart offers curbside pickup for non-grocery items, allowing customers to shop for electronics, clothing, and other products online and pick them up at their convenience. The curbside pickup service is contactless, ensuring a safe and efficient shopping experience.

Walmart+ members can enjoy additional benefits, including free delivery on eligible orders and discounted same-day delivery fees. The membership program also offers perks like fuel discounts and early access to special promotions, making it a valuable option for frequent Walmart shoppers.

Promotions and Discounts at Walmart

Weekly Deals and Rollbacks

Walmart is known for its commitment to providing customers with everyday low prices, and its weekly deals and rollbacks are a key part of this strategy. Every week, Walmart offers discounts on a wide range of products, including groceries, electronics, home goods, and more. These deals are prominently featured on the Walmart website and in stores, making it easy for customers to find the best bargains.

Rollbacks are Walmart’s signature promotions, offering temporary price reductions on popular items. Unlike clearance sales, which are often used to clear out old inventory, rollbacks are applied to current products, allowing customers to save on items they need now. Rollbacks are available both in-store and online, and Walmart frequently updates its selection to include new products.

In addition to rollbacks, Walmart offers seasonal sales and holiday promotions, where customers can find deep discounts on a variety of products. Events like Black Friday and Cyber Monday are especially popular at Walmart, with the retailer offering doorbuster deals and exclusive online discounts on some of the most sought-after items of the year.

Walmart also provides special deals through its mobile app, where users can access app-only discounts and promotions. The app’s notifications feature keeps customers informed about the latest deals, ensuring that they never miss an opportunity to save.

Walmart Membership Benefits

Walmart+ is the retailer’s membership program, designed to offer additional savings and convenience to frequent shoppers. For a monthly or annual fee, Walmart+ members gain access to a range of benefits that enhance the shopping experience, both in-store and online.

One of the most popular perks of Walmart+ is free shipping on eligible items with no minimum purchase required. This benefit applies to a wide range of products, including groceries, electronics, and household essentials. Members also enjoy free same-day delivery on groceries and other items, depending on their location, making it easier to get the products they need quickly.

Walmart+ members also receive discounts on fuel at Walmart and Murphy gas stations, helping them save on everyday expenses. The membership program includes access to Scan & Go, a feature that allows customers to scan items with their mobile app as they shop in-store and check out directly from their phones, bypassing the traditional checkout lines.

In addition to these benefits, Walmart+ members receive early access to special promotions and exclusive deals, giving them the opportunity to save even more on their purchases. For frequent Walmart shoppers, the membership program offers significant value and convenience, making it a worthwhile investment.

Price Matching Policies

Walmart’s price matching policy is another way the retailer ensures that customers get the best deals possible. The policy allows customers to request a price match if they find a lower price on an identical item at a qualifying competitor’s store or website. This policy applies to both in-store and online purchases, providing peace of mind to customers who want to be sure they are getting the lowest price.

To take advantage of Walmart’s price matching policy, customers simply need to provide proof of the lower price, such as a print ad or a link to the competitor’s website. Walmart associates will then verify the price and adjust the customer’s total accordingly. The policy is easy to use and helps customers save time and money by eliminating the need to shop around for the best price.

Walmart’s commitment to price matching is part of its broader strategy to offer everyday low prices and build customer loyalty. By ensuring that customers can always get the best deal at Walmart, the retailer strengthens its position as a leading shopping destination.

Customer Service and Support

In-Store Assistance and Services

Walmart’s commitment to customer satisfaction extends to its in-store experience, where knowledgeable associates are available to assist customers with their shopping needs. Whether customers need help finding a product, understanding a promotion, or completing a transaction, Walmart’s in-store team is trained to provide friendly and efficient service.

In addition to general assistance, Walmart offers a range of specialized services in-store, including pharmacy services, vision centers, and photo printing. The retailer’s pharmacy provides prescription medications, immunizations, and health screenings, while the vision center offers eye exams and a selection of eyewear. Walmart’s photo center allows customers to print photos, create custom photo gifts, and order prints online for pickup in-store.

Walmart also provides financial services through its MoneyCenter, where customers can cash checks, pay bills, send money, and purchase money orders. These services are designed to offer convenience and value to customers, making Walmart a one-stop destination for both shopping and financial needs.

Online Customer Support Options

Walmart’s online customer support is designed to provide assistance to customers who shop on its website or through its mobile app. The retailer offers multiple channels for customers to get help, including a comprehensive Help Center, live chat, and phone support.

The Walmart Help Center is a valuable resource for customers seeking answers to common questions about orders, shipping, returns, and more. The Help Center is organized by topic, making it easy for customers to find the information they need quickly. For more personalized assistance, Walmart offers live chat support, where customers can connect with a customer service representative in real time.

In addition to live chat, Walmart provides phone support for customers who prefer to speak with a representative. The retailer’s customer service team is available to assist with a wide range of issues, from order tracking to product inquiries, ensuring that customers have access to the help they need, regardless of the channel they choose.

Walmart also offers a robust returns process for online orders, allowing customers to return items by mail or in-store. The retailer’s online platform makes it easy for customers to initiate a return, print a return label, and track the status of their return.

Handling Returns and Refunds

Walmart’s return policy is designed to be flexible and customer-friendly, ensuring that shoppers can return items they are not satisfied with, either in-store or online. The retailer accepts returns for most items within 90 days of purchase, provided that the product is in its original condition and packaging.

For in-store returns, customers can bring the item along with the receipt to any Walmart location, where associates will process the return and issue a refund or exchange. Walmart’s easy-to-use receipt lookup tool allows customers to retrieve a copy of their receipt if they’ve lost the original, making the return process even more convenient.

For online orders, Walmart offers a hassle-free return process through its website or mobile app. Customers can initiate a return by logging into their account, selecting the item they wish to return, and printing a prepaid return label. The item can then be dropped off at any FedEx or USPS location, or customers can schedule a home pickup for added convenience.

Walmart also provides refunds to the original payment method for most returns, ensuring that customers receive their money back quickly. For items purchased with a gift card, Walmart offers the option to receive a refund to a new gift card or exchange the item for another product.

Walmart’s customer-friendly return policy is part of its commitment to providing a positive shopping experience, ensuring that customers can shop with confidence and satisfaction.

Sustainability Initiatives by Walmart

Commitment to Reducing Plastic Waste

Walmart is committed to reducing its environmental impact, and one of its key initiatives is to minimize plastic waste. The retailer has set ambitious goals to reduce, reuse, and recycle plastic across its operations, focusing on packaging, products, and in-store practices.

Walmart has pledged to achieve 100% recyclable, reusable, or compostable packaging for its private-label brands by 2025. The retailer is also working with suppliers to reduce plastic packaging and increase the use of recycled materials. In addition to packaging, Walmart has taken steps to reduce plastic waste in its stores by encouraging the use of reusable bags and phasing out single-use plastic bags in certain locations.

Walmart’s commitment to plastic reduction extends to its product offerings as well. The retailer is working to eliminate problematic plastics from its products and increase the availability of sustainable alternatives. Walmart’s private-label brands, such as Great Value and Equate, are leading the way by offering products with reduced or recycled plastic content.

In addition to its own efforts, Walmart is a founding member of the Beyond the Bag initiative, which aims to reinvent the retail bag and create more sustainable solutions for transporting goods. This collaboration with other major retailers and innovators is part of Walmart’s broader strategy to address the global plastic waste crisis.

Energy Efficiency Programs

Walmart is also focused on reducing its carbon footprint through energy efficiency programs and the adoption of renewable energy. The retailer has set a goal to achieve 100% renewable energy across its global operations by 2035, and it is making significant progress toward this target.

Walmart has invested in renewable energy projects, including solar and wind farms, to power its stores, distribution centers, and offices. As of 2024, Walmart is one of the largest corporate purchasers of renewable energy in the world, with over 25% of its global electricity needs being met by renewable sources.

In addition to investing in renewable energy, Walmart has implemented energy efficiency measures across its operations. The retailer has upgraded its stores and facilities with energy-efficient lighting, heating, and cooling systems, reducing energy consumption and lowering greenhouse gas emissions. Walmart is also using data analytics to optimize energy use in its stores, ensuring that energy is used efficiently and sustainably.

Walmart’s commitment to energy efficiency is part of its broader sustainability strategy, which includes reducing emissions, conserving resources, and promoting environmental stewardship. By investing in renewable energy and energy-efficient technologies, Walmart is working to minimize its environmental impact and contribute to a more sustainable future.

Sustainable Sourcing Practices

Sustainable sourcing is another key component of Walmart’s sustainability initiatives, as the retailer is committed to ensuring that the products it sells are produced in a way that respects people and the planet. Walmart’s sustainable sourcing practices focus on promoting ethical labor standards, reducing environmental impact, and supporting responsible agriculture and fishing.

Walmart’s sustainable sourcing strategy includes working with suppliers to ensure that products are made with responsibly sourced materials. For example, Walmart is committed to sourcing 100% of its private-label coffee, tea, and cocoa from certified sustainable sources by 2025. The retailer is also working to increase the availability of sustainably sourced seafood, ensuring that all of its wild-caught and farm-raised seafood products are certified by reputable third-party organizations.

In addition to sustainable sourcing of raw materials, Walmart is focused on promoting responsible manufacturing practices. The retailer has set standards for its suppliers that include fair labor practices, safe working conditions, and environmental stewardship. Walmart works closely with its suppliers to monitor compliance with these standards and to support continuous improvement in their operations.

Walmart’s commitment to sustainable sourcing extends to its supply chain as well. The retailer is working to reduce the environmental impact of its supply chain by promoting the use of sustainable packaging, reducing waste, and improving transportation efficiency. Walmart’s Project Gigaton initiative is a key part of this effort, aiming to eliminate one billion metric tons of greenhouse gases from its global supply chain by 2030.

Future Outlook for Walmart

Adapting to E-Commerce Trends

As e-commerce continues to reshape the retail landscape, Walmart is actively adapting to these trends by expanding its online presence and enhancing its digital capabilities. The retailer has made significant investments in its e-commerce platform, offering customers a seamless shopping experience that integrates online and offline channels.

Walmart’s e-commerce strategy includes the development of its online marketplace, where third-party sellers can list their products alongside Walmart’s own inventory. This marketplace model has allowed Walmart to expand its product offerings and compete more effectively with other e-commerce giants. The retailer is also leveraging its extensive network of stores to support its e-commerce operations, offering services like buy online, pick up in-store (BOPIS), and curbside pickup.

In addition to expanding its product offerings, Walmart is focused on improving the customer experience through technology. The retailer has introduced features like personalized recommendations, easy returns, and flexible payment options to make online shopping more convenient. Walmart is also investing in last-mile delivery solutions, including partnerships with third-party delivery services and the use of autonomous vehicles, to enhance its delivery capabilities.

Walmart’s ability to adapt to e-commerce trends is critical to its future success, as the retail industry continues to evolve. By embracing digital innovation and integrating its online and offline channels, Walmart is positioning itself as a leader in the e-commerce space.

Innovations in Retail Technology

Walmart is at the forefront of retail technology innovation, continually exploring new ways to enhance the shopping experience and improve operational efficiency. The retailer’s investments in technology span a wide range of areas, from artificial intelligence and robotics to virtual reality and blockchain.

One of Walmart’s most notable innovations is the use of robotics and automation in its stores and distribution centers. The retailer has deployed robots to perform tasks like scanning shelves for out-of-stock items, cleaning floors, and sorting packages in distribution centers. These technologies help Walmart improve accuracy, reduce labor costs, and ensure that shelves are always stocked with the products customers want.

Walmart is also exploring the use of artificial intelligence (AI) to enhance the customer experience. AI-powered chatbots are being used to assist customers with online shopping, answering questions, and providing product recommendations. In addition, Walmart is using AI to optimize pricing, manage inventory, and predict demand, helping the retailer operate more efficiently.

Virtual reality (VR) and augmented reality (AR) are other areas where Walmart is innovating. The retailer has experimented with VR for employee training, using immersive simulations to prepare associates for real-world scenarios. Walmart is also exploring the use of AR in its mobile app, allowing customers to visualize how furniture and home decor items will look in their homes before making a purchase.

Blockchain technology is another area of interest for Walmart, particularly in relation to supply chain transparency and food safety. Walmart has been testing blockchain to track the origin and movement of products in its supply chain, ensuring that food items are safe and traceable. This technology has the potential to enhance trust and accountability in the supply chain, benefiting both customers and suppliers.

Competitive Strategies Against Other Retailers

In a highly competitive retail environment, Walmart is continually refining its strategies to stay ahead of its rivals. The retailer’s competitive strategies are centered around offering everyday low prices, expanding its product offerings, and enhancing the customer experience through digital innovation.

Walmart’s everyday low prices strategy remains a key differentiator, allowing the retailer to attract price-sensitive customers and compete effectively with other discount retailers. By leveraging its scale and supply chain efficiency, Walmart can negotiate better deals with suppliers and pass those savings on to customers.

To compete with other e-commerce giants, Walmart has expanded its online marketplace and invested in digital capabilities, including its mobile app, website, and delivery services. The retailer’s focus on omnichannel retailing—integrating online and offline channels—gives it a competitive edge by offering customers more flexibility in how they shop.

Walmart is also focused on expanding its product offerings to appeal to a broader range of customers. The retailer has introduced new private-label brands, expanded its selection of organic and sustainable products, and added more premium items to its inventory. These efforts are designed to attract customers who may have previously shopped at specialty or higher-end retailers.

In addition to these strategies, Walmart is investing in customer service and convenience, offering services like grocery pickup, same-day delivery, and contactless payment options. By enhancing the overall shopping experience, Walmart aims to build customer loyalty and differentiate itself from competitors.

Walmart’s ability to innovate, adapt to changing market conditions, and consistently deliver value to customers positions it well for continued success in the competitive retail landscape.

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